1Introduction
This Privacy Policy explains how Lekker Financials ("Lekker", "we", "us", "our") collects, uses, stores and protects personal information.
We acknowledge that accounting practices and business owners may upload personal information belonging to their own clients, directors, shareholders and other third parties. This Privacy Policy applies to all personal information processed through the Lekker platform, whether it relates to you or to third parties whose information you upload.
2Information We Collect
We may collect and process the following types of information:
- •Account information: your name, email address and role on the platform;
- •Business information: company names, registration numbers, addresses and nature of business;
- •Financial information: trial balances, accounting records and financial statement data;
- •Third-party personal information: director names, ID numbers, shareholder details and similar information uploaded by users;
- •Usage data: how you interact with the platform, including features used and actions taken; and
- •Technical data: IP address, browser type and device information.
3How We Use Your Information
We use personal information to:
- •Provide and maintain the platform;
- •Process trial balance imports, mappings and financial statement generation;
- •Process payments and manage Financial Year credits;
- •Communicate with you about your account and the platform;
- •Improve and develop our services; and
- •Comply with applicable legal obligations.
4Storage & Protection
We take reasonable steps to protect personal information using appropriate technical and organisational measures. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Access to personal information is restricted to authorised personnel who require it to operate and maintain the platform.
6Third-Party Service Providers
We use third-party service providers for hosting, payment processing and other operational functions. These providers may have access to personal information as needed to perform their functions and are expected to maintain appropriate confidentiality and security standards.
7Data Retention
We retain personal information for as long as necessary to provide our services and to comply with applicable legal obligations. Specific retention periods may vary depending on the type of information and applicable legal requirements.
8Your Rights
Subject to applicable law, you may have the right to:
- •Access the personal information we hold about you;
- •Request correction of inaccurate information;
- •Request deletion of your personal information, subject to legal obligations; and
- •Object to or restrict certain processing of your information.
To exercise any of these rights, please contact us through the platform or via our Contact page.
9Security Incidents
In the event of a personal information breach, we will take reasonable steps to investigate and, where required by law, notify affected individuals and the relevant authorities.
11Contact Information
For privacy enquiries or to exercise your rights under this Privacy Policy, please contact us through the Contact page on the Lekker platform.